Terms of Service

Last updated: August 18, 2026

1. Acceptance of Terms

By accessing or using the CloudTek website, client portal, and any services provided under the CloudTek brand (the "Services"), you agree to be bound by these Terms of Service ("Terms"). CloudTek is a brand operated by Meridian Stack LLC ("we," "us," or "our"). If you do not agree with these Terms, do not use the Services.

2. Definitions

• "Services" means all products and services offered under the CloudTek brand, including cloud VPS hosting, domain registration, SSL certificates, web design, and maintenance.
• "Account" means the registered client account you use to access the Services.
• "You" means the individual or entity using the Services.

3. Account Registration

You must provide accurate and complete information when creating an Account and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to use the Services to:

• Host, transmit, or distribute unlawful, infringing, or harmful content.
• Send unsolicited bulk email (spam) or run spam-related services.
• Engage in activities that abuse shared resources, including mining, botnets, or denial-of-service attacks.
• Attempt to circumvent security, access controls, or the systems of other customers.
• Violate the rights of third parties, including intellectual property and privacy rights.

We may suspend or terminate Services that violate this section without prior notice where abuse poses a risk to our infrastructure or other customers.

5. Service Levels

We target 99.9% monthly uptime for cloud VPS and hosting Services and perform daily offsite backups. Scheduled maintenance and events outside our reasonable control (force majeure, upstream provider outages, customer-caused issues) are excluded from uptime calculations.

6. Billing, Payments & Renewals

Fees are charged in advance according to the selected billing cycle. Recurring services auto-renew unless cancelled before the renewal date. You authorize us to charge the payment method on file. Failed payments may result in service suspension.

7. Suspension & Termination

We may suspend or terminate your Account for material breach of these Terms, non-payment, or illegal use. You may close your Account at any time from the client portal. Termination does not relieve you of unpaid fees.

8. Limitation of Liability

To the maximum extent permitted by law, Meridian Stack LLC and CloudTek are not liable for indirect, incidental, or consequential damages. Our aggregate liability for any claim is limited to the fees you paid for the affected Service in the preceding three (3) months.

9. Changes to Terms

We may update these Terms from time to time. Material changes will be announced via the website or email. Continued use after changes take effect constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.