Privacy Policy

Last updated: August 18, 2026

1. Who We Are

CloudTek is a brand operated by Meridian Stack LLC ("we," "us," or "our"). This Privacy Policy explains how we handle personal information collected through our website, client portal, and Services.

2. Information We Collect

• Account data: name, email, billing address, and company details you provide at sign-up.
• Payment data: processed by our payment processor (Stripe). We do not store full card numbers on our servers.
• Service data: domain registration details (including registrant info submitted to the relevant registry), SSL certificate request data, and support tickets.
• Technical data: IP addresses, device/browser information, and access logs used for security and troubleshooting.
• Cookies: used to keep you logged in and to understand site usage.

3. How We Use Information

We use your information to provide and secure the Services, process payments and renewals, communicate with you about your Account, comply with legal and registry obligations, and improve our website.

4. How We Share Information

• Payment processing: Stripe, to authorize and settle payments.
• Domain registries / registrars: required to register and manage domain names (e.g., NameSilo).
• Infrastructure providers: data centers and network partners that host your services in Los Angeles, Hong Kong, and Tokyo.
• Legal requirements: where required by law, court order, or to protect our rights and users.

We do not sell your personal information.

5. Data Retention

We retain personal data for as long as your Account is active and as needed to provide the Services, meet legal/registry obligations, and resolve disputes. You may request deletion of non-essential data after account closure, subject to retention required by law or registry policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at [email protected].

7. Security

We use encryption in transit and at rest, network isolation, and routine monitoring to protect your data. No method of transmission or storage is 100% secure, but we work continuously to safeguard your information.

8. Cookies

We use strictly necessary cookies for authentication and session management, plus analytics cookies to understand aggregated usage. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted here with a revised "Last updated" date.